By Jack Bulko, AutoAid When people think of getting their car fixed, they focus on the mechanic, and true enough that person is responsible for repairing their car. What they don’t factor in is their own experience with the car: the noises it makes, odd smells, weird sounds or the feel of the ride, and a technician who listens to their concerns. We approach your vehicle much like a doctor does an ill patient. When was the last time you went to a car mechanic who heard a word you said? Months? Years? EVER? We understand the importance of listening to our customers and of our customers being heard. We’ve been your neighborhood repair shop since 1979. We Save You Time, Money & Aggravation We begin by asking questions, running tests and making observations, and only then do we prescribe solutions. By asking, testing and listening to your answers, we get the best possible understanding of the mechanical failure. To make sure there is no miscommuni ... read more
By Jack Bulko, AutoAid One of the most common situations clients call me about is not knowing what to do when their college-age son or daughter has car problems at their out-of-state school. Why do my clients call me with these issues? Because I’m willing to get on the phone with a mechanic or car dealer and ask them the questions that your son or daughter may not know to ask. I can make the entire experience much more pleasant. That’s why so many of my clients tell their kids, “no matter what, if you’re having car problems at college, call the Mensch with the Wrench.” Take Alice, for example. I’ve been working on her family’s cars since she and her husband were married 30 years ago. Before her son, Keith, went to college in Arizona, she came to me and asked, “Jack, what is he going to do without you? Since he started driving two years ago, you and ... read more
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Uzma A.Porter Ranch, CA 6 friends 27 reviews 3/22/2017 By far the greatest auto body shop known to man! I called in from a recommendation from a friend, and was not disappointed at all. I got my side mirror fixed and an oil change in one day. I was very worried they wouldn't find the mirror parts, but thankfully they did. They even gave me a ride back to my office after I dropped off my car. I dealt mostly with David S., who was such a great gentleman! When I first talked to him, I knew right away that he would do everything possible to help get my mirror fixed. And he did! I like that they respected me rather than judged me. Most mechanics up their prices just bec ... read more
There’s no more an important time to talk about potholes in LA. The cost, the danger, the unsightliness of them. You know, the ones Mayor Garcetti promised to fix in his first Mayoral run in 2013. Oh, and by the way, he’s running again today. Yes there is an election in L.A. today March 7, 2017. Also, the much needed rain amped up the pothole problem by making existing ones worse and new ones ample. The Laurel Canyon Sinkhole may have started as pothole. The danger to drivers is obvious. Blown tires, bent wheels, broken shock absorbers and struts, bent suspension, detached bumpers, broken mufflers and exhaust pipes and on the extreme side, accidents and sinkhole swallows. At AutoAid we’ve addressed all but the sinkhole vehicle damage and we’ve directed clients to recover the cost of the damage to their vehicles from the City of L.A. https://claims.lacity.org/Home/BasicClaim
There's a new Donut in Town. Dunkin Donut opened a new store in Van Nuys and celebrated it's Grand Opening with a ribbon cutting ceremony supported by the Greater San Fernando Valley Chamber of Commerce. As active members of the Chamber, I attended and enjoyed a hot cup fo bold coffee and a delicious French cruller. Welcome to Van Nuys Cuppy
With more rain coming, we welcome you to bring in your vehicle for a FREE rain essential courtesy check. We will check your tires, brakes (visual check), wipers, lights, defroster and battery. These components are critical to safe driving in the rain and flooded roadways. Even though we offer Body and Collision Repair service and work with any insurance company, we would prefer you minimize the risk of an accident by knowing your vehicle is ready for inclement weather. Please call or go on-line to make an appointment for this courtesy offer and share it with a friend.
Thanks to my wife Debbie for the warm, wonderful and inviting Holiday Decorations at the Shop. Please stop by for a Hot Cocoa, Cookies and Candy Cane. Or just to say Hello. Happy Holidays!
With the prospect of a heavy rainy season ahead, hydroplaning in your vehicle becomes more likely and dangerous. Even with a thin layer of water on the road, your vehicle speed and tire tread depth will have a significant impact on control or lack thereof. THIS IS A DIRECT RESULT OF A HYDROPLANE ACCIDENT With good tire tread depth, and a cautious speed, the tire tread pattern will push the water out and away from the wheel allowing for maximum contact with the road. However, regardless of how good or new the tires are, the faster the speed the less direct contact with the road. A layer of water builds up between the rubber and the road resulting in Hydroplaning and loss of control. Prescription: Don't drive if you don't have to Have your Tires Checked for Tread Depth & ... read more