Van Nuys Auto Repair & Service Center

When Was the Last Time You Went to a Car Mechanic Who Heard a Word You Said?

By Jack Bulko, AutoAid When people think of getting their car fixed, they focus on the mechanic, and true enough that person is responsible for repairing their car. What they don’t factor in is their own experience with the car: the noises it makes, odd smells, weird sounds or the feel of the ride, and a technician who listens to their concerns. We approach your vehicle much like a doctor does an ill patient. When was the last time you went to a car mechanic who heard a word you said? Months? Years? EVER? We understand the importance of listening to our customers and of our customers being heard. We’ve been your neighborhood repair shop since 1979. We Save You Time, Money & Aggravation We begin by asking questions, running tests and making observations, and only then do we prescribe solutions. By asking, testing and listening to your answers, we get the best possible understanding of the mechanical failure. To make sure there is no miscommuni ... read more


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