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When You Are in Charge of Servicing Your Car for the First Time EVER

By Jack Bulko “My husband always took care of this and now he’s just dropped it into my lap! And if you think you’re going to take advantage of me because I’m a woman, you have another thing coming. I have been burnt more than once and it is not going to happen again!” All I had said to her up to that point was “How can I help you?” I could have raised my voice too, but I sensed the frustration in her voice and knew that her anger wasn’t directed toward me, at least, not exactly. I knew that she just wanted someone to listen to her and to help her solve her car issues in a fair way. So, I listened. I wanted to make her experience at AutoAid as pleasant as possible. After bringing her to our customer service waiting area for some coffee, we talked about the knocking noise she heard in her engine and what it might be. I explained that we perform a free ... read more

Flying Out of Burbank or Van Nuys and Desperately Need Your Car Serviced? Call AutoAid! It Will Be Done Before You Return!

You’re busy flying here and there for work or leisure and trying to fit a multitude of other tasks, including your car maintenance, into a very tight schedule. If you can get your dry cleaning picked up from your home or office and delivered back to you, your groceries ordered online and brought to your home, and can hire someone to stop by your house to walk and feed your pets while you are away--why can’t you find someone to service your car, van or truck while you are traveling? AutoAid Concierge Service You can! As part of AutoAid’s Concierge Service, your vehicle can be retrieved from Burbank Airport or the LAX Flyaway in Van Nuys and brought back to our shop in Van Nuys to have any maintenance or repair performed on it while you are gone. Upon your return, your car will have been serviced and will be back in a parking space at either of those two destinations. Not taking your car to the airport? We can pick it up directly from your home or office and service ... read more

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Courtesy Car vs. Rental Car: What’s the Difference?

By Jack Bulko If you own a vehicle, no matter the make or size, there will come a time when it must go into the shop for repairs. Sometimes the visits are for a routine check-up such as an oil and filter change or belt replacement, not anything that will put your car out of commission for more than a day. And other times your car requires far more work and parts may need to be ordered. You feel lucky because unlike your friend who goes to a local, family-owned repair shop and has to rent a vehicle when his car, truck or van needs repair, you get off cheaply. You have all your repairs done at the dealership. Not only do they offer a free courtesy car and shuttle service, you also get to wait in their luxurious customer service lounge replete wit ... read more

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Is My Hybrid/Electric Vehicle Really ON? It's So Quiet.

YES, your car is on, and NO, you aren’t the first person to ask us this question. Unlike the loud gas-powered engines that can be heard from blocks away, hybrid and electric cars have a much more stealth-like approach. AutoAid customers tell us their cars are so quiet they forget to turn them off! They only realize it when trying to lock the doors. Luckily, car manufacturers have figured this out and installed a safety device that won’t allow you to lock your vehicle if the engine is running. Extremely quiet car engines have also become a concern for pedestrians, especially those who have sight issues or are blind. If they can’t hear your car, then they don’t know your car is coming their way. What to Do About the Quiet If you already own an electric/hybrid car with no alert system, don’t be too concerned. But be aware of your surroundi ... read more

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Five Tips from AutoAid for Fall Car Care Month

This October is Fall Car Care Month, and here at AutoAid, we want to remind you to take a little bit of time to be “Car Care Aware,” as the team at CarCare.org put it. Every year in April and October, CarCare.org celebrates a month of vehicle maintenance awareness, in the hopes of reminding drivers like you that taking a few simple steps now can save you the trouble of an emergency breakdown – not to mention more than a few bucks on the cost of repairs – down the road. Whether you handle some of these tasks yourself or prefer to trust Jack, David, and the expert team at AutoAid of Van Nuys, CA for your auto service & maintenance needs, we recommend these important steps to take this Fall Car Care Month to ensure your vehicle performs well all year long. Battery. Check your connections, and make sure they are tight, clean, and free from cor ... read more

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Teen Car Maintenance Tips for Back to School Season

Teen Car Maintenance Tips for Back to School Season

It’s back to school time, and that means worries for parents. Even if you’re confident in your teen’s ability to drive, there are many things which can go wrong with a car including flat tires, dead batteries, and other maintenance issues. If your teen driver doesn’t know how to respond to these issues, it can lead to worry, stress, or increased damage to the vehicle. Here are AutoAid’s tips for back to school car care – and if you want to be certain your teen’s ride is school ready, come on in for a free courtesy check here at AutoAid. Please call ahead 818-305-6632 or make an appointment on-line. When All Else Fails, Read the Manual Step one for learning car care should be familiarizing yourself with the vehicle’s manual. Many maintenance tips will appear here, including the correct type of oil, tire pressure levels, and service inter ... read more

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The Heat is ON! Save on AC Service with FREE Freon

The Heat is ON! Save on AC Service with FREE Freon

The AutoAid Guide to Dashboard Warning Lights Part 2

The AutoAid Guide to Dashboard Warning Lights Part 2

Welcome back to the AutoAid Blog as we continue our discussion of common (and commonly confusing) dashboard warning lights. Ever see a light you didn’t recognize on your dashboard? Is one lit now? Not sure if your vehicle is safe to drive? If your check engine light is illuminated and you’re not sure why, check out Part One of this article for the lowdown on the CEL, or just swing by AutoAid in Van Nuys and let us check it out. If you have some other dashboard warning light illuminated, read on and get illuminated yourself! Battery Warning Light The battery warning light usually appears when you start the car, and then vanishes. If it stays on, or appears while driving, it could be an issue with your battery or with your alternator, or with the drive belt that powers the alternator. In any case, a battery warning light shouldn’t be ignored, especially at night when headlights and other components cause a higher strain on the battery. If your battery is more than 2 y ... read more

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Lucky Ducks

Lucky Ducks

Look real closely and notice the Mommy Duck crossing the street in front of Weilers Deli on Sherman Way in West Hills. Oddly enough this is the second duck crossing seen on a major road by my wife in 3 days. The first was on the 101 N bound at Westlake blvd where a truck driver blocked three lanes to prevent vehicles from disrupting what would otherwise seem as a casual duck crossing out in nature but just so happened to be on a major California freeway. A real hero. Thank goodness to the good brakes on my wifes' car, her good nature and the good nature of hundreds of homebound motorists on the Ventura Freeway, who couldn't really see what was the cause of the delay, the Duck family was escorted to safety. So why did the ducks cross the road? Because they were LUCKY DUCKS

OOPS! Corrected link to Vote in Daily News Readers Choice Awards

OOPS! Corrected link to Vote in Daily News Readers Choice Awards

Please Click on the link below and vote for all your favorite vendors http://www.la-dev.com/ReadersChoice/LADN/2017/index.php?action=displayLogin  

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