Exciting News!
Now Servicing Tesla Vehicles!

Van Nuys Auto Repair & Service Center

Positive Auto Repair Reviews are Few and Far Between

By Jack Bulko, AutoAid The other day I was speaking with another repair shop owner. He was complaining about Yelp! and similar online review sites, saying that positive auto repair reviews are few and far between. I told him that it depends a great deal on the shop’s capabilities, the mechanic’s knowledge and the level of customer care. Then I asked him: What is your customer service like? What, if any, perks do you offer your customers? Do you offer discounts/coupons? Do you make yourself available to answer existing or potential clients’ questions? When he asked why I was inquiring, I said: “All these things add value to the customer’s experience.” Our Customers Love AutoAid! Our crew at AutoAid gets excited every time there is a notice of a new review. We rarely receive a negative pos ... read more

AutoAid is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call AutoAid (818) 901-1113 if you have any issues in accessing any area of our website.