Van Nuys Auto Repair & Service Center

I pulled in with a non-functional headlight and found that I didn't need a light, but had a bad wireing to the light. Simple and not expensive fix!!!

Before hearing about them I went to another auto shop and they charged me $35 just to check my car.They found multiple leaks. They qouted me a price of $1500.That's ridiculous for me being a single mother & on a budget.They checked my car for free. Found all the serious issues within an hour. They quoted me a price of 855. Wow! I was happy with that! Dave was the one working on my car. When fixing what was wrong he provided me with a rental car complimentary so I wouldnt have to take the bus with my 4 yr old. He was so sweet to me and my child. If I had a question about anything doing with the service of my car he was clear and detailed with his response. There were no gimmicks or bs like most mechanics. You can tell they want you to have the best quality experience when you visit them. The coolest part of the whole experience was receiving your reccommend work needed done to your vehicle and the quotes for that work that needs to be done so you can start preparing for your next visit. I definitely recommend auto aid over any auto shop in the San fernado valley! They are fair, presistant, fast workers, professional, and extremely nice! So what are you sitting here reading this for...take your car to Auto Aid now! You will not regret it!

Every time I brought my car in I was met with a friendly staff, courtesy and professionalism. I will be happy to refer my frinds and relatives. Plus...you fixed the problem!

I'd initially been skeptical about a friend's suggestion to visit AutoAid because through many cars in several states I have never had a positive experience with a shop that was not dealership or chain-related, and you likely know those aren't all they're cracked up to be either. I am very glad to have listened to my friend as I believe I have found not only a place that performs high quality work on my car, but offers high quality customer service as well. I almost find myself wishing my cars needed work more often!

The crew at Auto Aid are the best in the world. They always take great care of me and my vehicle. Thank You Again for your great work and help.

I appreciated the professionalism of all their employees. Also, one of the things I hate most when I go in to other places to get my oil changed is when they try to convince me to get every repair and replacement done to my car that day. At AutoAid, they told me (and printed out) what needed to be done, what they suggested be done, and price quotes for everything, but there was no pressure to get anything done at that moment. Plus, their $25 discount for new customers helped out a lot!

I only have one complaint about my most recent experience: I had stated that my rear windshield wiper was functioning intermittently; the person who checked my vehicle in said they would go over everything with attention to that. I was called a couple hours later with an update in which I wsa told that my wiper appeared to be fine and operating nominally. When I picked up my car, once again the wiper wasn't working. I wonder if it was really checked? Pretty trivial, but AutoAid prides itself in attenton to detail.

Super fast turnaround, excellent price, and fixed a tricky exhaust problem for free. These guys are the only professionals i have found and trusted in LA County!

you guys are great and we are glad you take such good care of us.

Honest, fair, hard-working and they always get the job done. What else could you ask for in a garage. It's why I've been taking my cars there for 10 years and will do so for another 50.