Van Nuys Auto Repair & Service Center

They are super nice and I trust them! They always fix my car quickly. I like that they always remeber me and my car's issues. It's seems that their other customers I run into when there know and trust them too. When first came to AutoAid and they did a full check up on my car. Told me what needed to be fixed and what I could wait on. I am not a rich girl and have an old car that has been having issues. It is nice to know that when I go there I am never getting anything fixed that does not have to be fixed but they always check my more persistant issues (oil leak...) to make sure these issues are still managable. However, I also see them working on some pretty nice (expensive) cars too and am sure they can get your car tip top perfect if that is what you are looking for. Also, I cheated on them once and went to a mechanic close by my house. I'll never make that mistake again!!!

Stopped in for a quick oil change while in town for business and AutoAid was excellent. My car was serviced quickly and I didn't feel pressured to get anything additional when they called to update me on their service check. Very friendly atmosphere and wonderful service.

My car was towed to AutoAid after the engine cut out on the freeway. I was greeted with courtesy and concern. The problem was swiftly dagnosed and corrected, and I was able to be back on the road within an hour. The waiting room was air conditioned, with complimentary coffe, plenty of magazines to browse through and the restroom was the cleanest and prettiest accommedation that I have ever seen in a repair shop.

It's difficult to find a place that you can trust. It's also difficult to find a place where the staff is friendly. It's nearly impossible to find both in the same location. I felt like they were honest, friendly AND their waiting room was comfortable, clean, kid-friendly, AND their bathroom was VERY clean and comfortable.Yeah I'm going to be a return customer.I also only paid 50% of what the dealership charges for the exact same services (oil change/tire rotation).

I was in and out in less than 45 min. for an oil & filter change and service check. AutoAid has been servicing my car for many years. I have an older car 15 years with over 140,000 miles. I was told that nothing appeared to be wrong with the car. No general maintenance service was suggested, nothing!!

Happy with the prompt response to my inquiry and the service. Also, am grateful for the help in getting home after I dropped my car off.

This is one of the best experiences I've had with an auto shop in Los Angeles. Everyone was so friendly and cheerful! They have a comfortable waiting room, are honest in their time and cost estimates, and were incredibly speedy getting my car fixed. The only downside is that they're not open on the weekends, but it's worth carving out time in the week to come here.

At 9AM my car would not start. I called and Per told me to come by and they would order a battery. From the time I got there to the finish time was about a little over an hour. They checked to make sure it was the battery that needed replacing and kept me informed at all times. Wifi in the waiting room so I could work and wait. The waiting room is comfortable and everyone I encountered there was courteous. For something unexpected and unwanted (car trouble), it was a pleasant experience.

Thanks for helping me get my car running smoothly. It still needs some work but I appreciate you saving me money but not pressuring me to do it all at once. My wallet loves you!

The guys at AutoAid are always courteous and professional. They give quality work at affordable prices. If my car needs work done, I'm not going anywhere but here.