Van Nuys Auto Repair & Service Center

This is a highly professional shop, competently staffed and offering high-quality service at a fair price. As a customer I was treated with courtesy and consideration, and through the whole experience I felt that my interests were being looked after in the way I wish I could count on everywhere.

Great job. Car runs nice and smooth. Thank you. Don

My wife and I found ourselves standing in Auto Aid an AAA approved facility for their used vehicle inspection program, inspecting the underside of a 1996 Toyota Landcruiser with 160,000 miles on the clock, that we where considering purchasing from a close friend that had been her son's mode of transport through college. Dave from Auto Aid walked us through their initial inspection and went into reassuringly detailed explanations, pointing out and explaining in terms that the mechanical challenged could understand, the work that needed to be done, how much it was all going to cost and why. This makes a refreshing change from the patronizing service managers, that myself and my ailing bank account are all to familiar with at dealerships. In a nutshell, I will be bringing my own car to Auto Aid in future.

Diagnosed the rattle. Fixed it in 30 minutes. Less than $50.00!!!! David and Jack are THE BEST.

40 minutes for a full inspection, oil change, and I was walked through everything before getting out in time to make a meeting. They just earned my business for as long as I drive a car.

Very pleased with the customer service. Great rapport. Job well done! Only thing that made it less than perfect was the fact that job was quite a bit pricier compared to other estimates I had gotten. Great company though.

My car feel young again, thank you guys as always great job....

Taking your car to AutoAid is like visiting your favorite brother-in-law. They make sure that whatever you came in for is taken care of a la 'toute de suite', but also make sure that everything else is okay. Not just looking to find an additional sale, but to make sure that your car is road worthy and safe for you and your family. They are never pushy. And just like your sister would, they keep their bathroom extraordinarily clean! All that and they are the friendliest shop in town. BTW, while my wife had our car in for an oil service last week, she mentioned that the check engine light had gone on a couple of days before, and that she had a warranty service coming up with the dealer. David volunteered to check the computer box, found that there was a recorded problem with the engine turbo, and gave her the written printout so she can present the dealer the problem already diagnosed and probably save herself a whole lot of aggravation.

I've been going to AutoAid for years. It's a father/son community business that you can rely on. They provide personal service. They'll drop you off and pick you up. A biggee in my book. They seem to have a great group working for them. They make the agony of getting your car fixed less traumatic.

They are timely, nice and great mechanics. I trust them!