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How to Find an Honest Repair Shop & Become a Savvier Consumer

By Jack Bulko, AutoAidWhen it comes to professions that rank low in trustworthiness, used car lots and automotive repair shops are likely near the top. Let’s face it, the automotive repair industry does not have a stellar reputation when it comes to customer service, or honesty, for that matter. No wonder so many people are skeptical about going to a shop and being treated fairly. Below are some tips on how to find an honest repair shop and become a savvier consumer. For years now, some mechanics and shop owners have counted on the average person not understanding how their vehicle operates, or even questioning what they say. How can you find a reliable, honest, credible and award-winning automotive repair shop that won’t try to swindle you? Do they exist? Yes, they do, and AutoAid is one of them. How to Tell If the Shop isn’t Being Honest with You You know the automotive shop is not bei ... read more

Having Car Problems at College? Call the Mensch with the Wrench.

By Jack Bulko, AutoAid One of the most common situations clients call me about is not knowing what to do when their college-age son or daughter has car problems at their out-of-state school. Why do my clients call me with these issues? Because I’m willing to get on the phone with a mechanic or car dealer and ask them the questions that your son or daughter may not know to ask. I can make the entire experience much more pleasant. That’s why so many of my clients tell their kids, “no matter what, if you’re having car problems at college, call the Mensch with the Wrench.” Take Alice, for example. I’ve been working on her family’s cars since she and her husband were married 30 years ago. Before her son, Keith, went to college in Arizona, she came to me and asked, “Jack, what is he going to do without you? Since he started driving two years ago, you and ... read more

What’s the Difference Between a Regular Smog Center and a Star Smog Center?

What’s the Difference Between a Regular Smog Center and a Star Smog Center?By Jack Bulko, AutoAid   You’re about to pay your car registration, and then you see it. That line indicating that you need a smog check. Ugh. Finding a place shouldn’t be difficult; there is one on almost every corner. Testing can be completed at any DMV-approved location within your county. So, what’s holding you back from getting it done? It’s deciding which type of service to use. Some are smog test stations, others smog test and repair stations and still others Star Certified Smog Check Test centers or Star Test & Repair Centers. What’s the difference between a regular smog center and a Star Smog Center? It’s about how they have been certified by the California state Bureau of Automotive Repair (BAR) to perform smog checks, but ba ... read more

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