Van Nuys Auto Repair & Service Center

Very pleased with the customer service. Great rapport. Job well done! Only thing that made it less than perfect was the fact that job was quite a bit pricier compared to other estimates I had gotten. Great company though.

My car feel young again, thank you guys as always great job....

Taking your car to AutoAid is like visiting your favorite brother-in-law. They make sure that whatever you came in for is taken care of a la 'toute de suite', but also make sure that everything else is okay. Not just looking to find an additional sale, but to make sure that your car is road worthy and safe for you and your family. They are never pushy. And just like your sister would, they keep their bathroom extraordinarily clean! All that and they are the friendliest shop in town. BTW, while my wife had our car in for an oil service last week, she mentioned that the check engine light had gone on a couple of days before, and that she had a warranty service coming up with the dealer. David volunteered to check the computer box, found that there was a recorded problem with the engine turbo, and gave her the written printout so she can present the dealer the problem already diagnosed and probably save herself a whole lot of aggravation.

I've been going to AutoAid for years. It's a father/son community business that you can rely on. They provide personal service. They'll drop you off and pick you up. A biggee in my book. They seem to have a great group working for them. They make the agony of getting your car fixed less traumatic.

They are timely, nice and great mechanics. I trust them!

They are super nice and I trust them! They always fix my car quickly. I like that they always remeber me and my car's issues. It's seems that their other customers I run into when there know and trust them too. When first came to AutoAid and they did a full check up on my car. Told me what needed to be fixed and what I could wait on. I am not a rich girl and have an old car that has been having issues. It is nice to know that when I go there I am never getting anything fixed that does not have to be fixed but they always check my more persistant issues (oil leak...) to make sure these issues are still managable. However, I also see them working on some pretty nice (expensive) cars too and am sure they can get your car tip top perfect if that is what you are looking for. Also, I cheated on them once and went to a mechanic close by my house. I'll never make that mistake again!!!

Stopped in for a quick oil change while in town for business and AutoAid was excellent. My car was serviced quickly and I didn't feel pressured to get anything additional when they called to update me on their service check. Very friendly atmosphere and wonderful service.

My car was towed to AutoAid after the engine cut out on the freeway. I was greeted with courtesy and concern. The problem was swiftly dagnosed and corrected, and I was able to be back on the road within an hour. The waiting room was air conditioned, with complimentary coffe, plenty of magazines to browse through and the restroom was the cleanest and prettiest accommedation that I have ever seen in a repair shop.

It's difficult to find a place that you can trust. It's also difficult to find a place where the staff is friendly. It's nearly impossible to find both in the same location. I felt like they were honest, friendly AND their waiting room was comfortable, clean, kid-friendly, AND their bathroom was VERY clean and comfortable.Yeah I'm going to be a return customer.I also only paid 50% of what the dealership charges for the exact same services (oil change/tire rotation).

I was in and out in less than 45 min. for an oil & filter change and service check. AutoAid has been servicing my car for many years. I have an older car 15 years with over 140,000 miles. I was told that nothing appeared to be wrong with the car. No general maintenance service was suggested, nothing!!