Van Nuys Auto Repair & Service Center

We’re the best car repair shop in Van Nuys, but don’t take our word for it. Hundreds of auto mechanic reviews, both here and on sites like GoogleYelp and Angie’s List, tell the stories of our customer’s experiences working with our shop since 1979.

When you’re ready to stop by for maintenance or repair on your vehicle, give us a call or schedule an appointment online.

$25 OFF New Customer Special

5

AutoAid was recommended to me by a friend who had taken his car there. The minute I pulled my car into the garage, I was greeted by David who was really friendly and invited me in to the office so I could tell him what was going on with my car. I waited while they checked my car over which took less than a half an hour and they came back with a laundry list of work that needed to be done. This didn't surprise me in the least as my car has about 177,000 miles on it and it has been several years since I have had any major work done to it. Per took over to give me the estimate on what the repairs would cost me in parts and labor. When I mentioned that I am on a tight budget, he told me he would only look into the parts and repairs that could not wait. We made an appointment for me to come back a few days later when the parts would all be in. Again, I was greeted warmly by David and I was given a ride home by one of the other very friendly employees. The car was done as promised by the end of the day and I was picked up by David's Father, Jack. This really is a family business. They also pride themselves on being a female friendly auto repair shop. This could not be more true. I never felt talked down to and I never felt like they were trying to sell me something I didn't need. I have to say that, even though it was an expensive trip, it could not have been any more pleasant than the experience I had with AutoAid. I highly recommend them for any service or repair you need done.

5

Excellent Service! Quick turnaround, great communication, honest. Would definetely recommend.

5

As a single mom I dread auto mechanic 'stuff' and being taken advantage of... I didn't feel taken advantage of here and there were 4 other single women getting their cars repaired on the day I was there.My first time here a week ago and I was welcomed with the friendliest greeting, could be considered a Disneyland Hello! The staff, from the front desk to the garage, was extremely courteous and knowledgeable. The waiting room was clean and organized - they had a variety of magazines that were current and arranged by date. There is a cozy kid area that my son enjoyed and the kid chairs are pretty comfy that I didn't mind sitting on them while reading him a book. A big flat screen TV for further entertainment. The bathroom was sparkling clean and fresh. Coffee and filtered water was available. And this was just the waiting area.The service to my vehicle, an oil change, was taken care of professionally and timely, and they went beyond the duty by helping with a bulb that needed replacement. When my car was finished I was given a complete report of what was done, what was further needed (nothing!) and my bill which was at a great discount. I definitely recommend this place! Thank you AutoAid and Rescue!

5

Quick oil change! Always great service :)

5

When I took my car in for an oil change, I asked the guys to look into some problems I'd been having. They were able to take care of everything for me in a timely manner and for a great price! I don't take my car anywhere else.

5

Always the best service! Prompt, friendly, efficient and reassuring. Can expect completely honest advice about repairs and and future reminders when service and additional repairs are required. A pleasure to deal with.

5

Very professional organization.Did a great job on my car.

5

This was a fantastic experience! People were very nice and my car was ready as promised for a fair price. I am a new customer and I WILL be back!!!!

5

Excellent service. Very considerate.

5

Professional, friendly and trustworthy; I contacted them based on Angie's List recommendations and observed the excellent front office customer service and garage in action on the first visit. With 95,000+ miles on my Lexus I was desperate for an alternative to the local dealer. They found a couple of things that the dealer missed and advised "not needed" on things the dealer recommended and got I got much more for the money. I am very pleased!

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