Van Nuys Auto Repair & Service Center

Questions To Ask Your Van Nuys Service Advisor

We find that a lot of Van Nuys service and repair at AutoAid & Rescue are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or to seem pushy. Cars are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because cars have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road. You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Van Nuys automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understa ... read more

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Emergency Items For Your sedan

Local Los Angeles roadside emergencies can range from a flat tire downtown to being stranded in a snowy ravine for three days. So you may want to consider a basic emergency kit to keep in the car at all times and a travel kit tailored to a specific trip. Your close-to-home kit for around Van Nuys would have some basic items to work on your car: everything you need to change a tire, gloves, a couple quarts of oil, some antifreeze and water. A can of tire inflator is a great temporary fix for minor flats. You'll also want jumper cables or a booster box, flares, a flashlight and some basic hand tools. Now for your comfort and safety: a first aid kit, drinkable water, high calorie food (like energy bars), blankets, toilet paper, cell phone, towel, hat and boots. Keep some change for a pay phone, emergency cash and a credit card. People who live in areas with frequent severe weather or earthquakes may want to carry pro ... read more

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Van Nuys Customer Detective Work

One might say the most challenging part of being an automotive service technician at AutoAid & Rescue in Van Nuys CA is diagnosing a problem before it can be fixed. Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing. Let us introduce you to something we'll call Customer Detective Work – that is helping your Van Nuys CA technician find clues to what's wrong. We start with the detective basics: What, Where and When. Play along with me. You come in to AutoAid & Rescue and your car is making a funny sound. Do you see where we're going? You're gathering addi ... read more

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Before You Leave Van Nuys, Get A Trip Inspection

You know, at AutoAid & Rescue we get a lot of people asking about how to prepare their car for a trip. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of Van Nuys so you may be anxious to know that the car is up to the task and won’t leave you stranded. You really do need to plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around Van Nuys to see if you can feel any vibrations: are the wheels are in balance? Is the car tracking straight? Is the alignment ok? The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over ... read more

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Check Engine Light Bothering you??

Come in for a FREE code reading. Some check engine lights will indicate an inevitable and possible immediate failure and others will signal an emissions error in a sensor or circuit which may or may not be noticed in the way the vehicle runs

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Gone Fishin!

Took 11 year old son Max and Friend Ryan deep sea fishing Sunday and had a blast. Beautiful scenery, great weather and caught some fish too. Tried for Sushi, but just got fryable/bakable fillets

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What's that SMELL when I turn on my car's air coinditioning?

If it smells like mold, mildew or cat urine when you turn on your car's air conditioning, don't fear, there is a cure. Call AutoAid for help with this issue.  81

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The Harm In Skipping An Oil Change For Van Nuys Drivers

People in Van Nuys have been hearing a lot about higher oil change intervals these days. Maybe you're wondering: What are the key issues? Some new vehicle manufactruers in Van Nuys are now recommending much higher oil change intervals than they have in the past. As much as 5,000 to 8,000 miles or more. This practice came under scrutiny when four of the largest new car manufactruers announced that owners like those in Van Nuys were experiencing engine damage resulting from these higher oil change intervals. The manufactruers' standard oil drain service for particular vehicles was scheduled at around 7,500 miles. People following these recommendations were experiencing engine damage. It turns out that oil sludge was building up. This caused small oil passages to clog and engine parts to fail. What causes oil sludge? It's a factor of time and mileage. There are hot spots in every engine that cause oil burn off that l ... read more

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AutoAid receives 2010 AAA 100% Customer Satisfaction Award

AutoAid wishes to THANK all of our customers for helping us achieve this unprecedented award from the Automobile Club of Southern California for outstanding service for an independent  Auto Repair shop two years in a row. AutoAid is a family owned, AAA approved, Certified Female Friendly by AskPatty.com and AngiesList Super Service Award winner for 2009. Located at 14526 Erwin Street in Van Nuys. 818-901-1113, www.autoaidrescue.com

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Breathe Deep With Your Cabin Air Filter

Bad air quality while you're driving around Sherman Oaks is nothing to sneeze at. But seriously, more and more vehicles these days come equipped with a cabin air filter. Since they're fairly new on the scene, a lot of folks don't know about them yet. These filters clean the air in the passenger compartment, or cabin, of your car or truck. They do the same job as the furnace filter you have at home. They can filter out particles as small as thee microns. By contrast, a grain of sand is about 200 microns. So your cabin air filer can clean out dust, pollution, pollen and spores, to keep the air in your car nice and clean. And just like your furnace filter, they need to be replaced when they get dirty. Check your owner's manual, but they typically need to be replaced at around twelve to fifteen thousand miles. The filter is usually either under the hood or under the dashboard. Some are a little tricky to get to, so you'll want to have ... read more

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